Name: Samantha Thorne
Degree: Business Studies, Stirling University, 2002 (2:1)
Job Role: Finishing graduate programme, then taking up role as Premier Manager, HSBC
Salary: Started on £23,000, currently on £24,250
"I started working in retail at WHSmith when I was 15, then worked for Safeways and Dixons. After university, I joined a large retail company as a graduate trainee but felt my career path was limited. I applied to HSBC as it had more opportunities. I love retail but here you can do commercial or corporate banking, or work in head office.
"I’m on the generalist executive management training programme that takes you to senior manager level. "I’ve worked in local branches and head office. I spent seven weeks at HSBC’s training facility, which was fantastic – I met staff there from all over the world. I’m shortly going to take up a position as a manager on our premier proposition, looking after our high net worth customers.
"It’s crucial to be a people person on the retail side of banking. Things have changed from the old days when the bank manager was very stern – now managers are expected to be out serving the customers as much as the rest of the staff."