Graduate Case Studies - Lucy Connor - NHS - Management Training Scheme
Lucy Connor
Physiology, Liverpool University
General Management Specialism - NHS
I had worked at a few different hospitals before as a healthcare assistant in the university holidays and my interest in health issues attracted me to the NHS. I decided to join the management training scheme because it allowed me to work in an area of healthcare that I enjoyed and where I knew I could make a difference.
I am currently working at the Royal Orthopaedic Hospital NHS Foundation Trust where I mainly manage the day-to-day running of the Orthotics department and its staff. I’m the budget holder for the department so I assist with financial management, and I’m heavily involved with the service improvement within the department and the more strategic issues. I’ve written the department’s business plan for the next few years and have carried out work around several future developments such as the introduction of GP direct access. Perhaps most impressively, I’ve reduced the waiting list from a total wait of 22 weeks down to 7 weeks.
The Orthotic Service and products are both out to tender at present. I had responsibility for the production of specifications for both and I am coordinating the process including evaluation of the tenders.
I have an interest in public health and want to gain experience in this field before ultimately deciding which area I would like to work in. In the next 5 years I hope to become a respected manager working towards a director level post.
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