Name: Darren Carlile
Degree and university: Operations Management at the University of Nottingham
Title: Business Analyst Manager
What do you actually do? I look after the Underserved Credit Policy team. My team is responsible for deciding which sub-prime applicants to accept on our credit card products, how much credit to give them upfront, and how best to alter their line during their time as a customer. It’s my job to identify which opportunities we should pursue and driving improvements in our strategy and processes
Why did you decide to enter the Financial sector? The financial benefits were attractive and I was attracted by the highly analytical nature of the work
How did you find out about your course? I found it in the prospectus while browsing through different courses. I was attracted by the range of modules covered in the course and the practical nature of the subject
Would you undertake more training to further your career? If it was appropriate, yes. I’m keen to undertake an MBA at some point in my career
What do you most like about what you do and are there any downsides? I enjoy the problem solving aspect of my job, identifying a new way of doing something that hasn’t been thought of before, that really improves the way we run our business
Sometimes things can get hectic, especially approaching deadlines. The highly analytical culture here can at times be frustrating when you are keen to get a piece of work signed off and implemented.
What skills do you need to succeed at what you do? I think you need to be a fast learner, not just about the industry and history of the company but in how to communicate effectively, influence people and work in teams. Those skills are something not taught at university and sometimes neglected by new graduates but are critical to succeeding in business
What piece of advice would you give to others wishing to enter this sector? Make sure that you have a passion for numbers and solving problems.